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important things to know


Before Your Appointment

Important Note: If you are going to be more than 15 minutes late, depending on the circumstances, I may or may not be able to accommodate you. If not, we will have to reschedule your appointment and you will be charged 50% of that service. Please refer to my cancellation/late policy at the bottom of this page for more information.

No Show + Cancellation Policy

24 Hour Notice

You have up to 24 hours before your appointment to cancel with no charge. If you cancel your appointment <24 hours prior to your scheduled appointment, you will be charged a cancellation fee of 50% of the service booked.

Illness or Emergency Cancellation Policy

One "Free" Cancellation

You have one “free” cancellation within 24 hours of your appointment. After that, you will be charged for 50% of the booked service.

Free Touch Ups

We offer a free touch up if your lash set is not to your liking. After the 3rd day, a $45 touch up fee will be applied.

 If you are late, you are  waiving your right for a free touch up. We do not honor free touch ups if you are a first time client & are coming in with Lashes from another establishment or are a returning client with lashes from another establishment. We do not honor free touch ups if you have put on any mascara or any type of strip lash and/or cluster.  

For Mini Fill Appointments, there are no free touch ups. 

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